Shipping and Handling Cost:
Standard shipping and handling charges are flat rate for bottled bird’s nest.
Express shipping via Australia Post Express Post is flat rate for dry bird’s nest.

The domestic flat rate shipping price is currently $10 (formerly $15).

If an order contains both dry bird’s nest and bottled bird’s nest, it may be shipped as two separate packages at our discretion.

May 2017 Update: Free shipping is obtained with purchases over $100.


Delivery Time:

Orders will be processed one to two business day after payment is confirmed.

Estimated Standard Delivery Dates from Shipment:
NSW/ACT/QLD/VIC 2-3 business days
Others 4-5 business days

Estimated Express Delivery Dates from Shipment:
Next business day delivery to all Australian capital cities (except WA*, NT).

*For addresses in Perth, next day delivery applies to Perth CBD only.


Shipping Rules and Restrictions:

Orders are processed and delivered on working days only (Monday through Friday, excluding public holidays).

The following benefits are included with each delivery from HealthyNest Australia (via AusPost): Signature recorded on delivery which ensures surety of delivery, the ability to check the delivery status via the Internet and comprehensive customer support.

All orders require a signature upon delivery. If you are not there to sign for your order, Australia Post will leave details for pickup arrangements. You may request delivery without signature in the order comments, however, liability for parcels lost or stolen after the parcel has been delivered (according to delivery events recorded by Australia Post) will be with the receiving party.

HealthyNest Australia ships all orders from Sydney via Australia Post. Delivery times are based on location. Delivery areas further away from Sydney, and rural addresses, will result in longer delivery times.


International Shipping:

Currently, we offer international shipping to New Zealand for our bottled bird’s nest products only. The shipping cost will be updated upon address input at checkout.

Our bottled products are fully compliant with NZ Ministry for Primary Industries import regulations.

Please be aware that NZ Customs may charge GST and other import charges when the value of any individual consignment is over NZD$400.

Estimated International Delivery Dates from Shipment:
New Zealand 5-7 business days


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